The CA Quarterly Review (Winter 2025 - 2026)

NEWS & INFORMATION QUARTERLY FOR OWNERS & AGENTS OF THE PERFORMANCE BASED CONTRACT ADMINistrator FOR NORTHERN CALIFORNIA

Winter greetings and gratitude!
 

  

 

Revised Compliance Date: Implementation of Section 102 and 104 of the Housing Opportunity Through Modernization Act of 2016 (HOTMA)

 

HUD announces extension of date Owners must be in full compliance with HOTMA final rule to January 1, 2027.

Click here to see full Notice H 2025-07.

 

Available HOTMA Resources

1. HUD's HOTMA Webpage

2. Notice H 2023-10

3. HOTMA FAQ

 

Winter Safety Tips

 

FY26 AAF

Certain assistance contracts signed by owners participating in the Department's Section 8 housing assistance payment programs must provide annual adjustments to monthly rentals for units covered by the contracts. For owners subject to a Reserve for Replacement deposit requirement, HUD also requires that the amount of the required deposit be adjusted each year by the AAF. HUD announces FY 2026 AAFs for adjustment of contract rents on the anniversary of those assistance contracts. The factors are based on a formula using residential rent and utility cost changes from the most recent annual Bureau of Labor Statistics Consumer Price Index (CPI) survey and market rents from a total of six possible private sector rent data sources. AAFs continue to be based on the shelter and gross rent inflation factors methodology used in HUD's Fair Market Rent calculation that was adopted in FY 2024. 

Click here to review the announcement in the Federal Register. 

Click here to view the FY26 AAFs. 

How the PBCA Contact Center Handles Reports of Fire at a Property

The PBCA Contact Center is a trusted resource for both tenants and Owners in the event that a HUD Multifamily Housing Property experiences a fire. When the Contact Center is notified, the following are specific questions that will be asked pertaining to the inquiry: 

1) When did the fire occur? (Date and time) 

2) What unit did the fire start in? 

3) How and exactly where did the fire start? (i.e. stovetop grease fire in the kitchen, unattended candle in the living room, etc.) 

4) Was the fire department dispatched? If yes, by whom? 

5) Was anyone in the apartment at the time of the fire? 

6) Was anyone injured as a result of the fire? If yes, specifically whom? (number of individuals injured, whether the individuals are residents/staff/visitors, etc.) 

7) What was the damage in each room? (e.g., fire damage in the kitchen and smoke damage in the living room, hall, and first bedroom, water damage throughout the unit) 

8) What repairs must be made? (i.e. remove and replace the electrical wiring, plumbing, drywall, flooring and all appliances in the kitchen, paint the remainder of the apartment and professionally clean the carpets) 

9) What is the projected cost of all of the repairs in the unit?  

10) Is the unit uninhabitable? 

a. If yes, will the household be transferred to another apartment (or roomed in a hotel) while repairs are made? 

b. If yes, what is the unit number of the transfer apartment and when will the transfer occur? If the household will occupy a hotel, when will the stay begin and when is it expected to end? 

11) Were any other apartments/common areas damaged? If yes, questions 7 through 10 will be asked for each damaged apartment/area.  

12) Does management have possession of the fire damaged unit(s)? If not, when does management expect to regain possession? 

13) Does management intend to charge the tenant for the repairs and/or initiate eviction? 

When handling an inquiry that deals with a fire, the Contact Center, serving as a neutral third-party invested in upholding HUD’s mission of providing decent, safe, sanitary, and free from discrimination housing, will ensure that all details are documented and all parties involved are well-informed. As a property Owner or Managing Agent, always remember that the PBCA Contact Center is an available resource that will provide professional, experienced help to all inquiries. 

Vouchering Tips: Displaced Tenants after an Emergency or Disaster

Contact Center Poster/Information

 

ALL RESIDENTS OF H.U.D. SUBSIDIZED PROPERTIES   

(Click here for a printable .pdf English version)   (Click here for a printable .pdf Spanish version)

California Affordable Housing Initiatives (CAHI) is the HUD Contract Administrator and is responsible for responding to resident concerns. CAHI Call Center has a team of Customer Relation Specialist (CRS) that will receive, investigate and document concerns such as, but not limited to the following:

• Questions or concerns regarding work order follow-up.
• Questions regarding the calculation of your rent.
• Address health & safety and HUD Handbook 4350.3 concerns.

Call Center Purpose:

• Call Center aids in ensuring HUDs mission of providing Decent, Safe and Sanitary Housing.
• Serve as a neutral third party to residents, owners and the public.
• Assist with clarifying HUD Occupancy Handbook 4350.3 requirements.

Call Center Contact Information and Business Hours:

• Hours of Operation: Monday-Friday, 8:00am to 5:00pm
• Contact Numbers: 800-982-5221 fax: 614-985-1502 (leave message after hours)
• Written Summaries: 107 South High Street, 2nd Floor, Columbus, Ohio 43215
• Email: PBCAContactCenter@cgifederal.com
• Website: www.cahi-oakland.org

àTo access the CAHI website scan this QR code with your smartphone    

Concerns can be submitted by the following:

• Phone
• Fax
• Mail
• Email
• Voicemail
• FOIA- Freedom of Information Act request must be submitted directly to HUD

Required Information to open an inquiry:

• Property name
• Caller’s name (anonymous calls accepted)
• Caller’s telephone number with area code
• Caller’s address including apartment number
• A brief, detailed description of the caller’s concern(s)

 

EQUAL HOUSING OPPORTUNITY
1550 Parkside Drive • Suite 150 • Walnut Creek, CA • 94596
Tel: 800-982-5221 • English TTY: 800-735-2929 • Spanish TTY: 800-855-3000 • PBCA@cahi-oakland.org

 

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Closing Thoughts

Wishing you warmth and well-being this winter!