Locations | Contact Us
Owner and Agent Portal | HUD Portal | HUDClips
Processing Special Claims for Vacancy During the COVID-19 Pandemic Memo Issued

Wednesday, July 08, 2020

HUD provided guidance for the processing of vacancy claims for properties affected by COVID-19 during the period of March 27, 2020 to September 30, 2020 via RHIPP Listserv Posting #440.  HUD has temporarily modified the start date for vacancy claims to accommodate for delays in filling vacant units as a result of impediments caused by COVID-19. Impediments resulting from state and local “stay-at-home” orders include, but are not limited to delays in units being prepared for occupancy, staff showing units to prospective residents, or meeting eligible applicants to process move-in documentation.  

During this time, vacancy claims will be accepted for 60 days starting from the prior Tenant’s Move-out Date as opposed to the Ready for Occupancy date, in instances where preparation of the unit for occupancy was prevented due to COVID-19. In addition, certain documentation submission requirements are amended for processing vacancy claims relating to COVID-19.

You are encouraged to read the HUD memo in its entirety for complete guidance.

Contact Center: 800 982-5221, TTY-800-735-2929, Spanish TTY-800-855-3000
Legal restrictions and terms of use applicable to this site Privacy.